Upcoming ShoreTel Webinars

MitelSupport.com invites you to join our informational webinars focused on Mitel's ShoreTel 14.2 & MiVoice Connect platforms.


Work From Home with the ShoreTel Connect Edge Gateway

Date/Time: 10/23/18 @ 11:00am CT

Description: The ShoreTel Edge Gateway provides off-net access to your ShoreTel system. The IP400 series phones, Connect client, and softphones can all connect to your system without the need for a VPN connection. Join us for an informational webinar to discuss:

  • Edge Gateway System & Setup Requirements

  • Remote Worker Support

  • Hot to Utilize the EGW for Disaster Recovery

  • ShoreTel Collaboration Enhancement

  • Contact Center – Interaction Center

Register here


ShoreTel/Mitel MiVoice Connect Migration Best Practices

Date/Time: 10/11/18 @ 1:00pm CST

Description: We will host a discussion around migrating your legacy ShoreTel system to the MiVoice Connect platform.Agenda:

  • Minimum Server Requirements & ShoreGear Support

  • Licenses: Compliance and Migration

  • Password Considerations

  • Certificates: Changes in Connect vs 14.2

  • Active Directory: Changes in Functionality

  • Mobility: Authentication Changes

  • Contact Center Considerations

  • End User Client: Communicator to Connect Client

Register here

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