Upcoming ShoreTel/Mitel Webinars

MitelSupport.com invites you to join our informational webinars focused on Mitel's MiVoice Connect & MiCloud Connect platforms.

MiCloud Connect Webinar Presented by Mitel

Date/Time: 12/6/18 @ 1:00pm CST

Description: The Mitel team will be presenting an overview and giving a demonstration of MiCloud Connect, the cloud-based version of MiVoice Connect.


  • History of Mitel and Position in the market

  • ShoreTel acquisition, strategic direction of Mitel

  • MiCloud Connect overview, features, and hardware

  • Implementation Methodology (lifecycle & phased deployment/hybrid install)

  • MiCloud Connect Demonstration

  • Q&A

Register here.

ShoreTel/Mitel MiVoice Connect Migration Best Practices

Date/Time: 12/4/18 @ 1:00pm CST Description: We will host a discussion around migrating your legacy ShoreTel system to the MiVoice Connect platform.


  • Minimum Server Requirements & ShoreGear Support

  • Licenses: Compliance and Migration

  • Password Considerations

  • Certificates: Changes in Connect vs 14.2

  • Active Directory: Changes in Functionality

  • Mobility: Authentication Changes

  • Contact Center Considerations

  • End User Client: Communicator to Connect Client

Register here.

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