SERVICE ALERT - ShoreTel Phones Loosing CAS Features

ShoreTel (Mitel) IP phones loosing CAS features (History, Directory, and Visual Voice mail) | DEFECT - ENG-500894 Mitel recently reported the ShoreTel phones are randomly loosing CAS features, it has been resolved in 1804 SP1, please reach out to info@MitelSupport.com for a workaround.

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