SERVICE ALERT - MiVoice Connect Mobility – issue adding user groups and ShoreTel Directory


Multiple reports of issues adding user groups and ShoreTel Directory installations when newly deploying CMR Build 9.5.1904.102 requiring a roll back to the previous 9.5.1810.110 build


It was recently confirmed that upgrades to the MiVoice Connect Mobility 9.5.1904.102 will result in an inability to add user groups and the ShoreTel Directory


Install and run a MiVoice Connect Mobility build 9.5.1810.110 or prior an updated build is released, targeted for early to mid-May

Note: This issue only affects systems that have upgraded to the Mobility build 9.5.1904.102

Contact us at and reference SA18023 for additional information

#Mitel #ShoreTel #MiVoiceConnect

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