SERVICE ALERT - MiVoice Connect Mobility – issue adding user groups and ShoreTel Directory

Summary:

Multiple reports of issues adding user groups and ShoreTel Directory installations when newly deploying CMR Build 9.5.1904.102 requiring a roll back to the previous 9.5.1810.110 build


Overview:

It was recently confirmed that upgrades to the MiVoice Connect Mobility 9.5.1904.102 will result in an inability to add user groups and the ShoreTel Directory


Recommendation:

Install and run a MiVoice Connect Mobility build 9.5.1810.110 or prior an updated build is released, targeted for early to mid-May


Note: This issue only affects systems that have upgraded to the Mobility build 9.5.1904.102


Contact us at info@mitelsupport.com and reference SA18023 for additional information

#Mitel #ShoreTel #MiVoiceConnect

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